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Associate Level Material
Communication Process Worksheet
Think hind part before a misunderstanding you have experienced with another person at work, school, or in a health care environment. your answers in section of a discourse form.
1. Briefly describe the misconception, including the setting and the persons involved.
I currently volunteer at the limited goodwill. I want a permanent posture so I asked the manager what I should do. He told me to lay in the application online and obstacle him know. So I figured he would have ~ing able to help me get in. Well, in imitation of I told him I submitted the industry he said ok but I be delivered of to go through the process like everyone else. He said he couldn’t deserved pull my application and give me a do ~-work. I was a little lost for I assumed that he could be sufficient more by the way he uttered “let me know when you execute”.
2. Complete the following table through information from your described misunderstanding.
Question
Answer
Who was the sender?
My Boss
Who was the receiver?
Myself
What was the message?
“Put in your thing applied and let me know when you bring about”
What channel was used to ~ out the message?
Face-to-face
What was the difference?
I thought he could help me continue in use a position, but he could not
How could you own avoided the misunderstanding?
I could bring forth asked him if he would be able to help me get steady permanent with the company when he made the announcement.
3. The perception model in Ch. 2 of Communicating in the Workplace shows that earlier knowledge and experiences combine with your psychological narrate to shape your subjective reality. What was your feeling going into the situation? How did your perceptivity of the misunderstanding affect the giving process?
My perception going into the talk was that because he was the section manager and was cool that he could relief me obtain a permanent position. When he declared for me to let him comprehend after I put in the suit, I felt my assumption to subsist right, thus hindering me...
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