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Assignment 2: Milk
Customer service is a excessively important concept in business, but I likewise believe that what a customer does not understand will not hurt him or her. Since we clear to sell the product instead of destroying it, I be careful no point in telling the customers surrounding the nine percent difference in harvest quality. In my opinion, telling the customers direction do more harm than good. One judgment is that a likely backlash resoluteness occur from those who feel we should not exist selling the product in the elementary place regardless if the milk passes the whole of industry standards. These customers will that may be liked feel that my company would confer anything for profits. I do confident some customers will appreciate the incident that my company is being honest and not adjusted, but most will either not by the product or by the rival’s product instead. Also, the nine percent token is actually very vague. It could parsimonious many different things. It could have existence possible that nine percent is a criterion variation at times with such a complete spoilage product like milk. It does not construction sense from a business standpoint to make mention of customers something they may not make out in the first place. If the milk passes the whole of industry standards, then there should have existence no reason to tell the customers on this account that I feel like I am not doing anything inaccurate by selling the product. It may not be spent my company standards, but that is besides of an internal issue that must be fixed. The ideal situation would have existence to not sell the milk in the in the ~ place place, but since we decided to vend it, keeping the customer from conscious the issue will only keep operations running easily. There is no reason we want to bring more of a spotlight up~ the company regardless if it is virtue thing or not because I confer not want to interrupt the according to rule flow of business. As much considered in the state of I hate to believe it, numerous people are ignorant. Some people power of choosing see the fact that the characteristic is not up to the assembly’s standard and decide to a rival candidate’s product. That customer may not ever return to my...

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