Essay after this
A report on Improving Customer Service
And Customer Satisfaction Of
National Bank Limited
(NBL)
~ means of
Toufique Hasan
ID: 0920013
An Internship Report Presented in Partial Fulfillment of the Requirements in the place of the Degree
Bachelor of Business Administration
INDEPENDENT UNIVERSITY, BANGLADESH
September, 2013
A mention on Improving Customer Service
And Customer Satisfaction Of
National Bank Limited
(NBL)
~ the agency of
Toufique Hasan
ID: 0920013
An Internship Report Presented in Partial Fulfillment of the Requirements towards the Degree
Bachelor of Business Administration
Has been approved
September,2013
Mr. Mohammad Sohel Islam
Senior Lecturer, Marketing
School of Business
INDEPENDENT UNIVERSITY, BANGLADESH
September, 2013
Letter of Transmittal
5th September
To
Mr. Mohammad Sohel Islam
Senior Lecturer, Marketing
School of Business.
Subject: Submission of Internship Report.
Dear Sir,
This is my choice to submit my term report entitled “A Report ~ward Improving Service
Quality and Customer Satisfaction of National Bank Limited”.
.
This description gave me an opportunity to esteem a practical experience to the moving
environment & activity of the Banking Sector end National Bank Ltd. at 9, C/A
Mohakhali, Dhaka. I esteem acquired a good knowledge on its General banking and
Foreign Exchange function.
In the report, I tried to cursory reference briefly about general Banking, Foreign Exchange and
thoroughly described well-nigh improving customer service and overall exploit of
National Bank Ltd.
With your alert and kind supervision I believed that the apprehension and experience
that I gathered for the period of term project period would help me in coming events. I will always be
available during any clarification that you may beg.
Sincerely yours,
Toufique Hasan
ID: 09 200 13
Independent University, Bangladesh.
Acknowledgment
All praises are lawful claim to Almighty Allah who enabled me to clean this report. This
report entitled “A statement on...п»ї
No comments:
Post a Comment